Terms & Conditions

1. Acceptance of Terms

Welcome to the website of TerraVeritas Global Assurance Pvt Ltd ("TerraVeritas", "TVGA", "we", "us" or "our").

By accessing, browsing or using this website, you agree to be bound by these Terms & Conditions and all applicable laws and regulations.

If you do not agree with these Terms & Conditions, please do not use this website.

These Terms & Conditions apply to all visitors, prospective clients, clients, training participants, job applicants and other users who access or interact with the website.

2. About TerraVeritas

TerraVeritas Global Assurance Pvt Ltd is an independent sustainability assurance and certification body providing inspection, verification and certification services across global supply chains.

Our areas of work include organic and recycled standards, farm-to-fashion traceability, ESG and sustainability compliance, greenhouse gas and carbon verification, supply chain due diligence, Higg FEM environmental assessments and traceability systems.

Information about our services published on this website is provided for general information and does not by itself constitute an offer, contract, certification, verification, audit engagement or professional appointment.

3. Use of the Website

You may use this website only for lawful purposes and in accordance with these Terms & Conditions.

You agree not to:

• Use the website for any unlawful, fraudulent or unauthorised purpose
• Attempt to gain unauthorised access to the website, its systems, servers or databases
• Introduce malicious code, viruses, malware or other harmful material
• Interfere with the security, operation or availability of the website
• Use automated systems to scrape, copy or systematically collect website content without our prior written permission
• Misrepresent your identity, organisation or relationship with TerraVeritas
• Use our name, logo, certification marks or other brand assets without appropriate authorisation

4. Website Information

We make reasonable efforts to ensure that information published on this website is accurate and current. However, website content may be updated, changed or removed from time to time.

Information published on the website should therefore not be treated as a guarantee that a particular service, standard, certification, assessment, training programme or other offering will be available at any particular time.

Service scope, applicable standards, certification requirements, audit arrangements, assessment criteria, fees, timelines and other commercial terms may vary depending on the engagement and will be confirmed separately where applicable.

5. Certification, Verification and Assurance Services

Information about certification, inspection, verification, assurance and assessment services on this website is provided for general informational purposes.

Accessing information about a particular standard or service does not mean that TerraVeritas has certified, verified, approved or endorsed any particular organisation, product, material, facility or claim.

Certification, inspection, verification and assurance activities are subject to applicable requirements, procedures, evidence, assessments, contracts and applicable standards.

No certification or assurance outcome should be inferred solely from information published on this website.

6. Training Programmes

TerraVeritas may provide training programmes relating to sustainability standards, environmental assessments, GHG accounting, carbon verification, traceability, supply chain due diligence and auditing.

Information published about training programmes, including programme descriptions, is indicative and may be updated from time to time.

Registration, fees, dates, delivery format, eligibility requirements, training materials and other applicable conditions may be communicated separately for each programme.

Participation in a TerraVeritas training programme does not automatically constitute certification, accreditation or authorisation to conduct third-party certification activities unless expressly stated in the applicable programme terms.

7. Enquiries and Communications

The website may provide forms or other mechanisms through which you can submit enquiries to TerraVeritas.

Submitting an enquiry does not create a contractual relationship between you and TerraVeritas.

We may review the information provided and contact you regarding your enquiry, including requests for additional information where reasonably necessary.

We do not guarantee that every enquiry will result in an engagement, quotation, appointment or provision of services.

8. Intellectual Property

Unless otherwise stated, the content of this website, including text, graphics, photographs, illustrations, logos, icons, page layouts, visual elements and other materials, is owned by or licensed to TerraVeritas Global Assurance Pvt Ltd.

Such content is protected by applicable intellectual property laws.

You may view and access website content for personal or legitimate business and informational purposes. You may not reproduce, modify, distribute, republish, transmit, sell, license or commercially exploit website content without prior written permission.

9. TerraVeritas Name and Logo

The TerraVeritas name, logo, wordmark, swan mark, certification-related marks and other brand elements are proprietary assets of TerraVeritas or are used under applicable rights.

Nothing on this website grants you a licence or right to use these marks.

You must not use the TerraVeritas name or logo in a manner that suggests an unauthorised endorsement, partnership, certification or affiliation.

10. User-Submitted Information

Where you submit information through the website, including through enquiry, training or careers forms, you represent that the information provided by you is accurate, complete and not misleading to the best of your knowledge.

You should not submit confidential information, proprietary information, trade secrets or information belonging to another person unless you are authorised to provide it.

Personal information submitted through the website is handled in accordance with our Privacy Policy .

11. Third-Party Links

This website may contain links to websites, platforms or resources operated by third parties.

These links are provided for convenience or informational purposes. TerraVeritas does not control and is not responsible for the content, availability, security, privacy practices or policies of third-party websites.

Accessing a third-party website is at your own risk and may be subject to that third party's terms and policies.

12. Website Availability

We aim to keep the website available and functioning reliably, but we do not guarantee uninterrupted, error-free or continuous access.

The website may occasionally be unavailable because of maintenance, technical problems, updates, security measures, hosting issues or circumstances beyond our reasonable control.

13. Disclaimer of Warranties

To the extent permitted by applicable law, this website and its content are provided on an "as is" and "as available" basis.

TerraVeritas does not make warranties or representations that the website or its content will always be accurate, complete, current, secure, uninterrupted or free from errors or harmful components.

Nothing in these Terms & Conditions excludes or limits any warranty, right or remedy that cannot lawfully be excluded or limited under applicable law.

14. Limitation of Liability

To the maximum extent permitted by applicable law, TerraVeritas and its directors, officers, employees, representatives and service providers shall not be liable for indirect, incidental, consequential, special or punitive losses arising from or relating to your use of, or inability to use, this website.

This includes, where legally permissible, loss of data, business interruption, loss of profits, loss of opportunity or reliance on information published on the website.

Nothing in these Terms & Conditions shall exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless TerraVeritas, its directors, officers, employees and representatives from claims, losses, liabilities, damages, costs or expenses arising from your unlawful use of the website, violation of these Terms & Conditions, or infringement of another person's rights.

16. Changes to the Website

TerraVeritas may modify, suspend, discontinue or update any part of the website, including its content, functionality, services information or navigation, at any time without prior notice.

We may also update these Terms & Conditions from time to time. The updated version will be published on this page with a revised "Last Updated" date.

Your continued use of the website after an updated version is published constitutes your acceptance of the revised Terms & Conditions, to the extent permitted by applicable law.

17. Privacy

Our collection and processing of personal information is governed by our Privacy Policy .

By using the website, you acknowledge that you have reviewed the Privacy Policy.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India, subject to applicable mandatory legal provisions.

19. Jurisdiction and Dispute Resolution

Any dispute arising out of or relating to these Terms & Conditions or your use of this website shall, where applicable, be addressed through good-faith discussions between the parties before formal proceedings are initiated.

Subject to applicable law and any separate agreement governing a specific service engagement, disputes shall be subject to the jurisdiction of the competent courts having jurisdiction over TerraVeritas's office in Maharashtra, India.

20. Severability

If any provision of these Terms & Conditions is determined to be invalid, unlawful or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable, where permitted by law.

The remaining provisions shall continue in full force and effect.

21. Entire Understanding

These Terms & Conditions, together with the Privacy Policy and any other policies expressly referenced on this website, constitute the terms governing your use of the website.

Separate written agreements, engagement letters, certification agreements, training agreements or other contractual documents may apply to specific TerraVeritas services and shall govern those services where applicable.

22. Contact Us

If you have questions regarding these Terms & Conditions, please contact TerraVeritas.