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to Assist You.

Whether you have feedback, need assistance, want to raise an appeal or complaint, or have a general enquiry, we're here to help.

GET IN TOUCH

Your Enquiry Concerns:

Client Feedback

Please share your experience with our certification and assurance services.

1. Please rate our auditor(s) punctuality. They arrived:

At least 15 minutes earlier On time Late by 15 minutes Late by 30 minutes Late by more than 1 hour

2. What was our office response time in processing your application?

1 week 2 weeks 3 weeks More than 3 weeks

3. How do you rate our auditor's diligence in audit coverage and presentation?

Excellent Very Good Good Fair Poor

4. How soon did you receive the pre-audit information before the audit took place?

0–2 weeks 3–4 weeks 5–7 weeks 7 weeks and above

5. Did the audit team comply with your dress code and personal protective equipment requirements?

Yes Yes, but could be improved No

6. How many days after the audit was the audit report sent to you?

2–3 weeks 4 weeks 5–7 weeks 7 weeks and above

7. How would you rate the audit report with respect to details, clarity of findings and overall presentation?

Excellent Very Good Good Fair Poor

8. How often does your local office communicate with you in a year?

Once Twice Three times 4 times and above

9. With the range of certification and training that we offer, what standard do you not currently have but would like approval for?

10. In what areas do you think we need to improve?

Appeals & Complaints

You can complain and appeal with your identity or anonymously.

Title

Name

Phone Number

Company Name

Country

Date of Visit *

TVGA Associated Staff Name (if any)

Description of Appeals or Complaints

Training Survey

You can complete our survey with identity or anonymously.

Date *

Name *

Email *

Course Type *

Location *

Course Title *

With the scope of information presented? *

With the useful information? *

With the quality of the presentations in the general sessions? *

With time dedicated to training? *

With the meeting overall value in helping you improve your professional effectiveness? *

With the location and quality of our training facility? *

Training personnel are sufficiently knowledgeable and professional? *

With TVGA's communication of training packages available to your organization? *

With TVGA's training courses overall? *

Is there anything, in your opinion, that we could improve?

General Inquiry

Fee Structure Others

Company Name *

Contact Person *

Email *

Phone *

Country *

Please enter document name

CONTACT INFORMATION

Get in Touch

We'd be happy to assist you.

✉

Email

operation@terraveritasga.com

☎

PHONE

Phone

+91 XXXXX XXXXX

◇

OFFICE

Address

Akshar Business Park,
Z1 Block – First Floor,
Office No. 1091 and 1092,
Sector 25, Vashi,
Thane, Navi Mumbai – 400703,
Maharashtra, India

FIND US

Visit Our Office

Find TerraVeritas Global Assurance at Akshar Business Park, Vashi, Navi Mumbai.