Privacy Policy

1. Introduction

TerraVeritas Global Assurance Pvt Ltd ("TerraVeritas", "TVGA", "we", "us" or "our") respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit or interact with the TerraVeritas website, including when you submit an enquiry, contact us, enquire about training programmes, or apply for an employment opportunity.

By using this website or voluntarily providing personal information through our forms or other communication channels, you acknowledge that you have read and understood this Privacy Policy.

2. Who We Are

TerraVeritas Global Assurance Pvt Ltd is an independent sustainability assurance and certification body committed to delivering integrity, transparency and trust across global supply chains.

Our services include inspection, verification and certification across organic and recycled standards, farm-to-fashion traceability, ESG and sustainability compliance, greenhouse gas and carbon verification, supply chain due diligence and environmental assessments.

3. Information We May Collect

Depending on how you interact with our website, we may collect information that you voluntarily provide to us.

3.1 Information You Provide

This may include:

• Name
• Company or organisation name
• Email address
• Telephone or mobile number
• Job title or professional information
• Information relating to your enquiry
• Training programme interests
• Employment application information
• Any other information that you voluntarily provide through our website or communications

3.2 Technical Information

When you visit our website, certain technical information may be automatically collected by the website infrastructure or third-party services used on the website.

Depending on the website configuration, this may include information such as browser type, device information, IP address, operating system, referring pages and website usage information.

The specific technical and analytics information collected will depend on the services and tools implemented on the website.

4. How We Collect Information

We may collect information through:

• Website contact and enquiry forms
• Training programme enquiry forms
• Careers and employment application forms
• Email communications
• Direct communications with TerraVeritas
• Cookies or similar technologies, where implemented
• Website analytics or technical tools, where implemented

5. How We Use Your Information

We may use personal information for legitimate business and operational purposes, including:

• Responding to enquiries and requests
• Communicating with prospective and existing clients
• Providing information about our services
• Responding to training enquiries
• Processing employment applications
• Communicating regarding recruitment opportunities
• Improving our website and user experience
• Maintaining website security and preventing misuse
• Maintaining business records
• Complying with applicable legal and regulatory obligations

6. Basis for Processing Personal Information

Where applicable, TerraVeritas will process personal information on a lawful basis. This may include your consent, responding to a request made by you, performing a contract or taking steps requested before entering into a contract, complying with applicable legal obligations, or other lawful purposes permitted under applicable law.

Where consent is required, we will seek consent in an appropriate manner and provide mechanisms for withdrawal where applicable.

7. Sharing of Information

TerraVeritas does not sell personal information collected through this website.

We may share information where reasonably necessary for the purposes described in this Privacy Policy, including with:

• Service providers supporting website, communications, hosting, IT or other business operations
• Professional advisers where necessary
• Government, regulatory or law-enforcement authorities where required by applicable law
• Other parties where you have requested or authorised such disclosure

Where third-party service providers process information on our behalf, we expect appropriate safeguards to be applied in accordance with applicable requirements.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, security, performance and, where enabled, analytics.

Cookies are small data files stored on your device when you visit a website.

The types of cookies used may vary depending on the technical services implemented on the website. Where applicable, you may be able to control certain cookies through your browser settings or through a cookie-management mechanism provided on the website.

Disabling certain cookies may affect some website functionality.

9. Data Security

TerraVeritas takes reasonable measures designed to protect personal information against unauthorised access, misuse, alteration, disclosure or destruction.

However, no method of transmission or storage over the internet can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted to or through the website.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business and operational records, to comply with applicable legal obligations, or for other legitimate purposes permitted under applicable law.

Retention periods may vary depending on the nature of the information and the purpose for which it is processed.

11. Employment and Careers Information

If you apply for a position through our Careers page or otherwise submit employment-related information to TerraVeritas, we may process the information provided for recruitment, evaluation, communication and related employment purposes.

Recruitment information may be retained for reasonable periods for recruitment administration, future opportunities where appropriate, or where required by applicable law.

12. Your Rights

Subject to applicable law and any conditions or limitations that may apply, individuals may have rights relating to their personal information, including the right to:

• Request information about the processing of their personal data
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where applicable
• Withdraw consent where processing is based on consent, subject to applicable limitations
• Raise concerns regarding the handling of personal information

Requests will be handled in accordance with applicable law and may be subject to reasonable verification requirements.

13. Children's Privacy

Our website and services are intended primarily for businesses, professionals, organisations, applicants and other adult users.

We do not knowingly seek to collect personal information from children through this website.

14. Third-Party Websites

Our website may contain links to third-party websites or services.

TerraVeritas is not responsible for the privacy practices, content or security of third-party websites. We encourage you to review the privacy policies of any third-party website before providing personal information.

15. International Data Transfers

Depending on the service providers and technologies used to operate the website, personal information may be processed or stored in locations outside your country of residence.

Where applicable, TerraVeritas will take reasonable steps to ensure that such processing is carried out in accordance with applicable legal requirements.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technologies or applicable legal and regulatory requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

17. Contact Us

If you have questions, concerns or requests relating to this Privacy Policy or the handling of your personal information, please contact us.